Privacy Policy
Effective Date: July 13, 2025
This Privacy Policy describes how Mido Technologies Inc. ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use PracticeCelpip.com ("Site").
By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
- Account Information: Email address, login credentials (email/password or OAuth when implemented).
- Test Submissions: Written responses you provide as part of test exercises.
- Usage Data: Pages visited, features used, time spent, and other analytical data.
- Device Data: IP address, browser type, and operating system.
We do not collect or store any voice recordings.
2. How We Use Your Information
We use your personal information to:
- Provide and improve our services
- Analyze performance and usage trends
- Generate AI-powered feedback
- Process payments and manage subscriptions
- Respond to inquiries and support requests
- Comply with legal obligations
3. AI Processing and User Consent
We use third-party AI services, including Google Gemini and Deepgram, to process and provide feedback on your test submissions. By using our platform, you consent to the processing of your data by these services.
Your test responses may be used to improve our models and services. We anonymize or aggregate data wherever possible.
4. Third-Party Services
We may share your data with trusted third-party service providers, including:
- Google Gemini (AI feedback)
- Deepgram (audio-to-text processing)
- Google Analytics (analytics tracking)
- Stripe (payment processing)
- Supabase (database and authentication)
- Sentry, Amplitude (diagnostic and usage analytics, when implemented)
These providers may store and process data in jurisdictions outside of Canada.
5. Data Storage and Security
We store your data securely using encrypted databases via Supabase. We implement reasonable safeguards to protect against unauthorized access or disclosure.
Despite our efforts, no system can be 100% secure. You use the Site at your own risk.
6. Retention and Deletion
We retain your data as long as your account is active or as needed for legal, business, or operational purposes.
You may request deletion of your account and personal data by emailing us at: contact@practicecelpip.com. We will comply unless retention is required by law.
7. International Users
Our services are based in Canada. If you are accessing the Site from outside Canada, you consent to the transfer and storage of your information in Canada or other jurisdictions where our service providers operate.
8. Children’s Privacy
Our services are intended for users aged 18 and older. We do not knowingly collect personal data from minors.
9. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent (where processing is based on consent)
- Lodge a complaint with a data protection authority if you are unsatisfied
To exercise your rights, contact: contact@practicecelpip.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. If material changes are made, we will notify you by email or by posting an update on the Site.
11. Contact Us
Mido Technologies Inc.
Center for Entrepreneurship
C/O Aashni Shah
Suite W640, 108 College St
Toronto, ON M5G 0C6
Email: contact@practicecelpip.com
Thank you for trusting PracticeCelpip.com.